Returns & Exchanges

At Reiju, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged items. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick and easy refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items with all tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.